Business Operations Assessent

I know something isn’t working, but I’m not sure what.

Sometimes you’re just too close to the business to see it.

Think about cleaning your own house.

You notice everything. You get distracted. You stop to deal with something else. You know why everything ended up where it did.

Someone coming in from the outside doesn’t have all that history.

They can look at what’s in front of them and work through it systematically.

Businesses can be the same way.

When you’re living inside the process every day, it can be difficult to see where the process itself is creating the problem.

That’s where an outside perspective can help.

What I’ll look at

I’ll spend time understanding how work actually happens in your business.

Depending on the scope, that may include:

• Talking with you and your team

• Following important processes

• Looking at the systems and tools you use

• Identifying repetitive or unnecessary work

• Looking for bottlenecks and unclear handoffs

• Finding places where information is duplicated or difficult to find

• Identifying where everything depends on one person

• Looking for tools you’re paying for but not really using

• Finding opportunities to simplify or automate

Most importantly, I’ll look at the difference between:

How the process is supposed to work

and

How people actually get the work done.

That difference can tell us a lot.

What you’ll receive

At the end of the assessment, you’ll receive clear findings and a prioritized roadmap.

You’ll know:

• What I think is creating the biggest problems

• What I’d tackle first

• Where there may be quick wins

• What could have the biggest impact

• What can wait

• What probably doesn’t need fixing at all

Then we’ll meet and walk through everything together.

You can use the roadmap to make the changes yourself, or we can talk about having HC help implement them.

What does it cost?

Business Operations Assessments start at $2,500.

The final scope depends on the size and complexity of the business and how much we need to look at.

You’ll know the complete price before we begin.

Ready for an outside perspective?